Account Manager, Specialty Apps

Posted Date 3 weeks ago(2/5/2018 12:45 PM)
Auburn Hills




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Purpose and Summary of position:

Account managers are focused on three commercial areas:

  • Account planning and management
  • Pipeline development
  • Value capture
  • Protect, defend, and grow assigned and developmental accounts in territory

Key Activities

Account Planning and Management:

  • Primary point of contact for assigned customers
  • Creates account plans for all assigned customers
  • Responsible for execution of account plans and developing corrective action plans as needed to close gaps.
  • General account management: customer visits, call reports, sampling, negotiations, customer service, etc

Pipeline Development;

  • Surface project ideas
  • Execute translation priorities
  • Request technical T&I resources for sales support
  • Introduce and sell new products to customers

Value Capture

  • Gather volume/pricing/share intelligence
  • Maximize price realization to customer’s NBA
  • Take action on leakage management recommendations from product lines
  • Responsible for creating/maintaining sales forecasts
  • Maintains all SFDC data related to assigned accounts (Account plans, relationship maps, etc.).



Required Knowledge/Skills/Abilities:  

  • Strong communication skills: written and verbal
  • Good business acumen
  • Strong negotiations skills, can show the ability to forge effective working relationships at all levels internally and externally.
  • Customer Focused

Desirable Knowledge/Skills/Abilities:  

  • Find and penetrate new customers
  • Follow up on leads in a timely fashion
  • Understand customers crucial quality requirements
  • Meet with and learn a customer organization so we are talking with decision makers
  • Negotiate pricing and other cost drivers
  • Create a and execute on strategy for growth at different customers
  • Coordinate with different parts of the organization to bring a project from start to close
  • Report project updates and customer call reports

Required Years Experience:

  • 5-10 years

Required Education:

  • Bachelors

Application Methods:

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