Celanese Corporation is a global technology leader in the production of specialty materials and chemical products which are used in most major industries and consumer applications. Our products, essential to everyday living, are manufactured in North America, Europe and Asia. Known for operational excellence, sustainability and premier safety performance, Celanese delivers value to customers around the globe with best-in-class technologies. Based in Dallas, Texas, the company employs approximately 7,500 employees worldwide and had 2014 net sales of $6.8 billion, with approximately 67% generated outside of North America. For more information about Celanese Corporation and its global product offerings, visit www.celanese.com.
SCD OPEX Specialist to be responsible for implementing strategic initiatives within the Company’s proprietary Order to Cash (“O2C”) SAP system and business processes for customer service and e-business. Specific job duties include: (i) implementing company’s e-business strategy and process improvements toward global standardization for all O2C business processes; (ii) participating in strategic project initiatives; (iii) assessing the company’s risk for process changes; (iv) troubleshooting, resolving and documenting system issues and providing technical assistance and training to super users and end users; (v) performing system tests and validating process modifications; (vi) defining and documenting new business processes and best practices; (vii) coaching, mentoring and conducting training sessions; (viii) serving as liaison between Operations Team and IT Team for O2C system issues; (ix) applying SAP MM and SD modules and business processes for customer service, e-commerce and logistics to technical development projects.
Must have two (2) years of previous work experience in the position offered or related handling multi e-channel customer onboarding.
Must know (through academic training or work experience) advanced Order to Cash SAP ERP, EDI, DELFOR and IDOCs.
Required Years Experience: