Process Performance & Operational Excellence
- Continuously monitor process, product quality, and equipment performance to detect and proactively address emerging issues.
- Lead efforts to minimize Operational and Scheduling Reliability (OSR) losses through data analysis, field observations, and structured problem-solving.
- Establish, communicate, and maintain operating parameters to ensure safe and efficient operation.
- Anticipate operational risks and implement strategies to maintain unit performance at entitlement targets.
- Identify and remove daily execution barriers in collaboration with the 24/7 operations team.
- Communicate issues that may impact production schedules, reliability, or product quality.
Technical Support & Troubleshooting
- Serve as the primary process and equipment expert for assigned production areas.
- Utilize field observations, PI data, operating data, and technical expertise to troubleshoot process and equipment issues.
- Participate in alarm management reviews and drive improvements in operating discipline.
- Support product changes, run-plan reviews, startups, shutdowns, outages, and operational transitions.
- Develop startup, shutdown, and outage strategies to ensure safe and efficient execution.
Asset Ownership & Reliability
- Maintain technical ownership of:
- Line 2 production area
- Associated process equipment and operating systems
- Maintain and continuously improve the Preventive Maintenance (PM) program, including:
- PM task optimization
- Frequency reviews
- Addition or deletion of PM activities
- Conduct routine audits to ensure compliance with PM program requirements.
- Partner with Maintenance Gatekeepers, Production Engineers, and Reliability resources to prioritize equipment repairs and reliability improvements.
Root Cause Analysis & Continuous Improvement
- Lead and facilitate Root Cause Analysis (RCA) investigations.
- Ensure effective implementation and closure of corrective actions.
- Develop action plans when operational performance does not meet expectations.
- Track and drive completion of RCA action items.
- Lead initiatives that improve unit reliability, operating discipline, and production performance.
Safety, Compliance & Operating Discipline
- Champion safety and compliance through visible field leadership and routine field walkthroughs.
- Routinely evaluate site performance in:
- Conduct of Operations (Con-Ops)
- Energy Isolation (LOTO)
- Safe Work Permitting
- Equipment Opening and Line Breaking
- Alarm Management
- Collaborate with operations teams to implement continuous improvement initiatives supporting safe and reliable operations.
- Stop unsafe acts or operating conditions when identified.
- Recommend shutdowns, delayed startups, or operating restrictions when safe operation cannot be assured.
Management of Change & Documentation
- Initiate and manage Management of Change (MOC) activities.
- Conduct field walkdowns to ensure proper implementation of changes.
- Develop and maintain Standard Operating Procedures (SOPs).
- Maintain and improve operating documentation, check sheets, operating limits, and process instructions.
- Provide technical rationale and documentation supporting operational changes.
Training & Workforce Development
- Develop and implement technical training programs for operations personnel and core team members.
- Build workforce capability through coaching, mentoring, and knowledge transfer.
- Create training strategies that strengthen process knowledge and operator effectiveness.
- Serve as a technical mentor and subject matter expert for production personnel.
- Partner with Learning Facilitators to enhance operational competence and technical expertise.
Quality & Stewardship Support
- Participate in quality investigations involving off-specification product.
- Support stewardship and environmental compliance initiatives.
- Ensure operating practices support product quality and regulatory requirements.
- Contribute to Tier 3 performance reviews and operational reporting.
Cross-Functional Collaboration
- Represent Operations on technical and capital project teams.
- Collaborate closely with:
- 24/7 Team Captains
- Production/process Engineers
- Distillation Engineers
- Stewardship Leaders
- Daily Execution Leaders
- Learning Facilitators
- WTP/Utilities Specialists
- Maintenance and Reliability Teams
Decision Authority
- Escalate issues that impact Safety, Quality, Reliability, or Efficiency performance.
- Gatekeep and enforce operational discipline related to alarms, manual operations, flooding events, and abnormal operations.
- Recommend shutdown or delayed startup of equipment or production units when safe operation cannot be maintained.
- Stop unsafe acts, conditions, or activities.
- Prioritize improvement and execution activities required to achieve SQRE objectives.
- Establish and maintain critical operating parameters for production systems.
Key Outputs
- Improved asset reliability and operational performance through RCA and action plan execution.
- Reduced OSR losses and improved production entitlement performance.
- Effective technical training and workforce development programs.
- Defined and maintained critical operating parameters.
- High-quality MOC documentation and implementation.
- Improved operating discipline and process safety performance.
- Optimized preventive maintenance strategies and equipment reliability.
Key Performance Indicators (KPIs)
- OSR Loss Reduction
- RCA Completion Rate
- RCA Action Item Closure
- MOC Action Item Closure
- Equipment Reliability Performance
- Process Safety and Operating Discipline Metrics
- Training Program Completion and Effectiveness
- Product Quality Performance
