The Sr Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.
Responsibilities:
Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
Design, configuration and testing SAP Order management, SD, Logistics SAP Modules
Design, configuration and testing of interfaces to 3rd party systems/Hubs (EDI, IDoc, etc.)
Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
Responsible primarily for successful implementation of SAP, providing functional expertise, guidance, presentation and instruction on SAP products to customers
Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
Carry out complex or novel assignments requiring the development of new or improved procedures
Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership to prioritize IT projects for CX/Supply Chain
Considers and seeks detailed knowledge of industry best practices
Manage or participate in new IT implementations (for example M&As, divestures, new SAP modules or new systems)
Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing
Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)
Qualifications:
Education
BA or BS in Business or IT related field
SAP Sales, SD, Logistics experience
AI Technology exposure
Language requirement: English, Spanish
Experience
7 years SAP related experience in order management, logistics and Sales area
Business knowledge and process design skills
Ability to analyze problems and provide clear recommendations
Strong organizational skills
Able to collaborate with stakeholders/internal customers as well as external parties
Excellent communication skills, written and verbal
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Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.
Celanese is an Equal Opportunity Employer. Celanese does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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