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Digital UX Owner

City
Florence
State/Province
Kentucky

Overview:

About Chemille®

Chemille® is Celanese’s AI-powered digital assistant that helps customers, engineers, designers, and material specialists identify the right polymers and engineered materials based on application requirements, certifications, performance characteristics, and industry-specific needs. The platform delivers intelligent material recommendations, product information, technical resources, and direct access to Celanese experts. [askchemille.com]

 

As Chemille evolves into a next-generation intelligent platform, we are seeking a Digital UX Owner to own the end-to-end user experience for Chemille’s AI-powered ecosystem while creating a delivery vehicle that is intuitive, visually cohesive, and aligned with business objectives.  The ideal candidate will have strong UX/UI Product Management fundamentals and advocate for UX/UI quality across all pages, features and customer touchpoints.

Responsibilities:

Product Vision & Strategy
• Define and maintain the overall UX vision and design principles by establishing site standards
• Ensure consistency in look, feel, and interaction patterns
• Balance user needs, business objectives, and technical constraints

Design & Execution
• Own overall strategic direction for the Chemille user interface and user experience

• Develop user personas and journey maps to communicate design ideas effectively
• Maintain the design system and style guide
• Design responsive layouts that work for both desktop and mobile
• Ensure accessibility standards (WCAG) are met

Research & Validation
• Conduct user research and usability testing (SUS, NPS, CSAT, etc.)
• Analyze utilization and behavior data to identify friction points
• Run A/B tests and translate findings into design improvements

• Own the measurement of user satisfaction across desktop and mobile

Collaboration & Process
• Work closely with product managers, UX developers, and content teams to ensure designs are implemented and designed to delight
• Review UI implementation and facilitate design reviews to gain stakeholder feedback

Ownership & Advocacy
• Serve as the final decision maker on UX/UI matters for Chemille
• Advocate for users and design best practices

• Stay current on UX/UI best practices and design trends to bring relevant ideas to the team

• Develop, maintain, and lead a UX/UI Center of Excellence to establish templates, training and best practices

Qualifications:

•  Bachelors degree and at least 5 years of UX/UI experience in researching, designing, developing, and implementing digital products
•  Strong portfolio showcasing strong UX/UI visual design work and innovative solutions

•  Excellent verbal and written communication skills to both technical and non-technical stakeholders

•  Proficiency with Figma or similar design tools to create visual prototypes

•  Experience with user research methods to understand utilization patterns and recommend improvements

Application Methods:

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Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Celanese is an Equal Opportunity Employer. Celanese does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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