The Project Manager provides strategic leadership and direction to project teams composed of both business and IT professionals. This role focuses on planning and delivering small to medium-sized solutions and larger, more complex Projects. An essential aspect of this position is mentoring junior project managers to enhance their skills and capabilities, fostering a culture of continuous improvement within the team.

Responsibilities

• Confirm project scope and budget with stakeholders.
• Coordinate requirements gathering, documentation, and stakeholder approvals.
• Develop comprehensive project plans and implementation schedules aligned with PMBOK® standards.
• Conduct internal and vendor inquiries to ensure technology solutions meet business needs.
• Provide regular status reports, including milestones, risks, and issues, to stakeholders and sponsors.
• Identify potential risks and implement proactive solutions.
• Act as the escalation point for project risks and issues.
• Offer leadership and guidance to achieve team objectives.
• Independently manage projects and handle multiple projects simultaneously.
• Recommend and deliver training sessions.
• Oversee change control processes and ensure successful project execution.
• Maintain strong relationships with customers and vendors.
• Ensure compliance with IT and departmental policies and procedures.
• Perform additional duties as assigned.

General Responsibilities

• Encourage collaboration and idea-sharing within the department.
• Ask questions and seek input from team members.
• Identify cost-saving opportunities through process optimization and re-engineering.
• Demonstrate commitment to customer service by resolving issues promptly and effectively.
• Consult with management on complex or unusual situations.
• Address project-related conflicts effectively.
• Adapt to changing priorities and deadlines while working under pressure.
• Align with business and IT strategic objectives.
• Maintain reliability and conscientiousness in all tasks.
• Share best practices across the organization.
• Ensure compliance with company policies, including Health, Safety, and Quality.
• Maintain confidentiality of IT systems, data, and proprietary information.

Key Personal Traits

• Strong leadership and decision-making skills.
• Creative and proactive problem-solving abilities.
• Highly organized and dependable.
• Open to feedback and adaptable to change.
• Excellent communication skills.
• Flexible yet decisive when required.

• Minimum of  5 years of experience.
• Bachelor’s degree in Computer Science business studies  or related discipline preferred, or equivalent experience.
• PMP certification or equivalent is highly desirable.
• Fluency in English and Spanish is required.