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Specialist, HR Shared Services Operations

City
Ciudad de Mexico
State/Province
Distrito Federal

Overview:

Reports to HR Operations Manager.  Work Location:   CDMX.  The Specialist HR Operations position will be responsible for processing input of new hire/payroll data into the SAP Success Factors system. The candidate must have knowledge of general HR data processing and must be willing to meet deadlines with timeliness and accuracy. This position is also responsible for providing effective day-to-day communications with all levels of employees and resolving general HR questions by phone, email and through the HR ticketing system.   

Responsibilities:

  • Provide primary support for Americas employees, both salaried and hourlies, regarding general HR questions
  • Resolves or triages HR tickets in Service Now System
  • Coordinates onboarding paperwork, employee agreements and data entry process for new employees, including applicable benefits enrollment and responds to requests for employment verifications
  • Coordinates employee transfers, including country to country.
  • Coordinates employee exit process including processing resignations, terminating benefits and notification to government entities as appropriate
  • Processes employee data changes and reviews master data prior to payroll processing
  • Participates in auditing of HR processes and paperwork, provides regular reporting and supports HR Operations projects as assigned
  • Answer and assist employees and managers with all HR system issues
  • Ability to understand and discuss company policies with employees and managers. 
  • Answer and assist employees and managers with all HR system issues and available HR Self Service Tools

Qualifications:

  • 1-3 years' experience HR Experience preferred
  • Advanced English skills, both spoken and written - required
  • Bachelor's Degree required
  • Basic knowledge of HR and Payroll processes and a general understanding of both Mexican and US Labor Law, including Mexican Social Security and Leave of Absence process
  • Knowledge and experience with HR systems including ADP, Service Now, SuccessFactors and Time Attendance systems.
  • Experience using Microsoft office including Excel
  • Ability to interact and communicate with all levels of employees with diplomacy, verbally and in writing.
  • Ability to work in a team environment that includes cross-team collaboration of job duties
  • Attention to detail and accuracy
  • Ability to stay focused on achieving results within the set deadlines.

Application Methods:

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Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Celanese is an Equal Opportunity Employer. Celanese does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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