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Quality Systems Leader

City
Richmond
State/Province
Virginia

Overview:

The Quality Systems Leader is responsible for ensuring the implementation, maintenance, and continuous improvement of an effective Quality Management System (QMS) at the site. This role drives cross-functional alignment to uphold compliance, foster a strong quality culture, and ensure all materials and processes meet defined standards. Additionally, the position supports the development of operational excellence by mentoring and coaching Polymer Specialists and Operations Star Points in quality system awareness and best practices.

Responsibilities:

Quality Management System (QMS) Leadership

  • Ensure the development, implementation, maintenance, and continuous improvement of the site’s Quality Management System (QMS).
  • Maintain compliance with ISO 9001 and IATF 16949:2016 standards, ensuring the integrity of the QMS during planned changes.
  • Promote the process approach, risk-based thinking, and the importance of an effective QMS across the organization.
  • Maintain and update the Quality Manual and Quality Procedures.
  • Organize and lead Management Review Meetings to report on QMS performance and identify improvement opportunities.

Customer and Regulatory Compliance

  • Represent the voice of the customer in internal processes, ensuring customer requirements are understood and met.
  • Review customer specifications versus site capabilities and communicate gaps to management.
  • Coordinate and lead customer audits, visits, and responses to customer questionnaires and quality notifications.
  • Ensure externally provided processes, products, and services do not compromise product conformity or customer satisfaction.
  • Communicate the importance of meeting customer, statutory, and regulatory requirements across the organization.

Audit and Performance Monitoring

  • Lead internal and external audits of the QMS and ensure timely closure of corrective action plans.
  • Lead the Internal Quality Audit team and plan annual audits.
  • Report weekly metrics for Quality Notifications and Block Stock.
  • Monitor and analyze quality performance indicators to identify strategic improvement opportunities.

Management of change (TA’s) & Product or Raw material qualifications

  • Ensure changes to process technology, equipment, suppliers, outside services, adhere to all requirements of the QMS.
  • Provide input to changes related to product and raw material qualifications.
  • Ensure proper management of changes documentation is defined, created, and retained.

Training, Coaching, and Communication

  • Develop and deliver training on quality systems and standards to internal teams.
  • Mentor and coach Polymer Specialists and Operations Star Points to build quality awareness and capability.
  • Communicate quality-related issues, events, and system updates to site leadership and stakeholders.
  • Represent the site in regional and corporate quality network meetings and collaborate with sister site quality leaders.

Qualifications:

  • High School Diploma or equivalent required. Associate’s or Bachelor’s degree preferred
  • 3–5 years of experience in a quality role within a manufacturing environment required
  • 1–2 years of experience in a leadership capacity strongly preferred

Certifications (preferred but not required)

  • Certified Quality Auditor
  • ISO 9001 / IATF 16949 Lead Auditor certification

Technical Knowledge

  • Strong understanding of ISO 9001, IATF 16949
  • Experience with quality tools such as FMEA, SPC, CAPA, root cause analysis, and risk management
  • Familiarity with statistical analysis and quality metrics

Skills & Competencies

  • Excellent analytical, problem-solving, and decision-making skills
  • Strong communication and interpersonal skills across all levels of the organization
  • Ability to lead cross-functional teams and drive continuous improvement
  • Skilled in planning, organizing, and managing multiple priorities
  • Capable of mentoring and coaching others in quality principles and practices

Application Methods:

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Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Celanese is an Equal Opportunity Employer. Celanese does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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