Senior Manager, Human Resources

The Senior Human Resource Manager provides leadership in developing and executing Human Resources Strategy and Initiatives to support the overall business plan.

As a member of the Management Team, serves as a strategic business advisor regarding key organizational and management needs while providing guidance and oversight of performance management, employee relations, leader development, workforce planning, diversity and inclusion, engagement, talent management, as well as, general HR policy administration.

• Provide guidance and counseling regarding legislative, regulatory and compliance issues including company policies, practices and procedures in order to achieve business goals and objectives and consistency across business functions.
• Ensure labor and regulatory compliance.
• Proactively identify business and HR objectives/expectations; develop, manage or participate in project teams as appropriate to achieve desired results in a timely manner.
• Build organizational cohesion, health and flexibility, as well as providing strategic guidance in the day-to-day management to achieve flawless execution.
• Create the right environment as a champion for HR initiatives, employee advocacy, building a culture of engagement while partnering with Center of Excellence teams in support and guidance of talent recruitment, organization design, employee development, pay planning, labor relations, talent review and succession planning, as applicable.
• Provide oversight to resolve employee relations issues in a balanced, fair, and objective manner, using appropriate counseling, investigative, intervention and other problem resolution techniques.
• Partner and consult with managers to drive change initiatives that enhance business performance.
• Proactively identify business and HR objectives/expectations; develop, manage or participate in project teams as appropriate to achieve desired results in a timely manner.
• This position will be located in Mexico City and support multiple shared service functions.

Required Knowledge/Skills/Abilities:  

• 8+ recent years of Human Resource Management supporting Shared Services.
• Recent progressive and HR experience in a complex organization with diverse cultures, and operating environments, including experience providing forward-facing strategic recommendations and working with senior leadership.
• Increasing levels of responsibility to include a broad HR Generalist background with experience in multiple disciplines such as employee relations, workforce planning, talent management, talent development, performance management, compensation, and more.
• Experience in organizational development and change management.
• Experience working in a fast-paced, team-oriented environment with quickly shifting priorities.
• Excellent interpersonal and communication skills. To include being proficient/bi-lingual in English and Spanish.
• Demonstrated ability to build rapport and influence at all levels of the organization.
• Excellent interpersonal and communication skills.
• Proven ability to adapt to changing priorities and to manage time effectively.
• Demonstrated ability to effectively partner with HR colleagues in delivering business solutions

Required Education: 

Bachelor's Degree in Human Resource Management, Business Administration or related field. Master’s degree preferred.