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Import/Export Coordinator

City
Ciudad de Mexico
State/Province
Distrito Federal

Responsibilities:

Key Activities, Responsibilities, Accountabilities:

  • Coordinate all load and shipment processes with local plant / warehouse / terminal personnel, carriers and freight forwarders to ensure on time delivery to internal or external customer
  • Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances
  • Key transactional contact for customers, 3rd party logistics service providers and freight forwarders
  • Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when encountering unforeseen delays in shipping from plant and ultimate delivery to customer.
  • Manage exceptions and emergency situations
  • Assist with resolution of freight invoice discrepancies
  • Document, investigate and follow up of internal and external complaints
  • Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures
  • Maintain key internal relationships including business, sales, supply chain planning, logistics procurement, product management and further functions.

Key deliverables / Expectations:

  • Run regular (weekly, monthly, quarterly) operational and KPI reports, share findings and trend with leadership, suggest potential improvement ideas where necessary
  • Meet/exceed monthly KPI metrics and objectives

Qualifications:

Requirements / Experiences:

  • 2-3 years (3-5 y for specialist) Logistic Operations, Export / Import experience 
  • Fluent English, Spanish, Portuguese is an advantage
  • SAP knowledge
  • Transportation systems knowledge (e.g. TMS)

Competences / Behaviors:

  • Customer focused mindset
  • Drive for results
  • Strong, decisive personality
  • Effective Time Management
  • Troubleshooting/problem solving skills
  • Ability to build relationships
  • Ability to work in a global fast paced and complex environment
  • Being flexible and adaptable to change
  • Able to cope with stress (stress resistant)
  • Responsibility and engagement

 

Application Methods:

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Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,000 employees worldwide and had 2023 net sales of $10.9 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Celanese is an Equal Opportunity Employer. Celanese does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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